We follow very strict quality control procedures. This starts with using a higher grade of lumber which produces longer lengths than our much larger competitors. Proper kiln drying and conditioning this lumber relieves the stress which allows the boards to remain straight and flat after being ripped to size. Our moulder is fed at one hundred feet per minute, about 1/3 of its capacity. At this speed we get a much better job and know immediately if we have a problem with the knives. The defects are cut out before entering the end tenoner which puts the microbevel and tongue and grooves on the ends. From there the milled flooring is graded and packaged. Due to the large cost to purchase our own prefinishing line we have ours done at one of the newest most modern UV cured lines in Canada. We strive to have a clear crisp finish which highlights the grain and natural characteristics of the wood with very high durability and scratch resistance. Recognizing people with dogs were choosing alternative floor coverings we introduced our "DOG FINISH." Working with our chemical supplier we worked hard to produce a finish with very high scratch resistance with the old hand rubbed oil look. Although our "Dog Finish" has been selling very well our normal 55% Gloss is still very popular. We have many choices of species and colors in four different widths (2 ¼",3 ¼",4" & 5"). We are continually working with interior decorators developing new colors to keep up with the latest trends.

In November 2004 our moulding and trim line was introduced. We felt that flooring and trim should be available and sold together. Using our own lumber mostly purchased in Eastern Ontario and a large experienced moulding manufacturer to mill the products in both unfinished and prefinished in our most popular floor colors. Our baseboard is available in 4 ¼", 5 ¼" and 7" widths. We also have casing, crown mouldings and accessory floor and stair mouldings.

In May of 2004 we introduced our new showroom at 228 Victoria Street in Tweed (across from the Bank of Montreal). We realize hardwood flooring and trim is a major purchase and should be treated that way. Instead of looking at small samples you see hardwood on floors, walls and ceilings in rooms with furniture in a tastefully decorated setting.

A tour through the building will show much history of the lumbering industry throughout the area. See a post and beam lumber camp from the late 1800's equipped with a whisky barrel water cooler , cookstove, log bunk beds and a special friend in a trap. And when ready you can do your business in our leaning two seater outhouse equipped with an Eaton's calalogue. Our products and workmanship are displayed throughout the building to give you the confidence to purchase our products.

Many big flooring companies can rely on their name to carry them through. With a name like "Gaylord" we would rather work harder producing better products while giving excellent service at reasonable prices.